901 - Desktop Support Analyst - £31,000 plus Benefits
Desktop Support Analyst (Windows, Hardware, printers, exchange) permanent opportunity based in Reading area with a salary of £31,000 plus benefits. Travel to West London and Bristol Sites.
* 2nd/3rd line support in Windows Environments
* Hardware knowledge - break/fix
* Able to travel
This Support role is a Cover Engineer role working on sites between West London and Bristol - covering client sites for holidays and special projects as and when required.
Delivering comprehensive 2nd and 3rd line technical support in the absence engineers across various sites for Windows Server 2003/8, Windows XP/7/10, Exchange 2003 and VMware
Supporting users of Windows and Apple OS, Office 2007 and various Smartphones.
Maintaining fully operational Servers, hardware and software, including receiving and upgrading server parts and decommissioning and installing Servers with optimal accuracy and efficiency
Identifying and ordering server parts and managing users in Active Directory and Exchange 2010
Responsible for cover patching, installing and patching Switches, as well as installing and uninstalling backup tapes
Identifying a wide range of hardware issues and resolving them quickly through effective troubleshooting and implementation of appropriate fixes
Resolving server connectivity issues efficiently for clients and monitoring log files to maximise server capability and up-time
Providing highly effective cover for Data Centre Engineers, including carrying out installations, decommissioning, and troubleshooting of Servers and cabling (HP DL & Blades)
Interested? Click here to apply!