Digital Client Exec (Media & Entertainment)



Digital Client Exec (Media & Entertainment)
Based in Central London
£25 - £35K

Due to business growth, a leading technology organsiation are looking for Client executives to join their Client Services team in London. Reporting to a Client Manager, as a Client Executive you will be providing support to clients while working alongside the Client Partners and Client Managers. By assisting with the admin aspects of client services, and by ensuring that all accounts are running smoothly, you will help to ensure smooth delivery and assist in growing business where possible.
We have teams working across the following sectors:

  • Finance
  • Media/Entertainment
  • Fashion/Luxury

About you
You'll have the following skills and experience:
Relationship building - Able to quickly build strong and long-lasting professional relationships with both clients and colleagues
Problem solving - A problem solver, with a positive attitude which makes others have confidence in you
Communication - Able to communicate messages clearly and concisely, both in writing and orally
Teamwork - An enthusiastic team player, cooperating and sharing information whilst supporting those around you
Professionalism - Able to remain calm and profession, no matter what the situation
Commercial awareness - Understand the importance of balancing value to customers, as well as revenue protection for the company
Organisation, attention to detail - Organised, and able to anticipate and maintain high efficiency
Numerically Astute - Good with numbers and able to manage complex spreadsheets

Responsibilities and duties
Your key responsibilities and duties will include, but not be limited to:

Client account support - Assisting the Client Managers with the smooth running of accounts, for example: Client liaising and organisation; drafting of work orders; client communication, including contact reports, performance reporting, and commercial updates; listening to, and advocating client needs within the business.
Business development support - Helping with the identification and development of growth opportunities within existing client accounts, which adds value to their business and grows their account.
Maintaining of standards - Ensuring that clients receive an excellent experience in all their interactions with . You'll work with internal teams to maintain consistently high standards.
Project support - Working with the Client Managers to help improve their project performance through assisting with platform usage, researching and identifying trends, suggesting improvements, and by researching third party added-value solutions.
Third party management - Liaising with third party suppliers and partners who provide support to our clients.

Other duties - Other duties, as required by the needs of the business.

Qualifications and experience
You’ll have:
A thorough understanding of digital technologies; exposure to SEO, social media and analytics an advantage
Previous experience of working in a web or technology agency environment, in a client-facing role
A good understanding of common office software (Word, Excel and its main functionalities)
A degree, or equivalent, in a business related subject would be an advantage.
Casual fashion in the office. Open plan. Great family feeling atmosphere- great social events.

If you feel like you are an ideal candidate, apply now with your latest CV! 

We'd love to hear from you!

SKU: 10027 TAGS: Account Management, Analytics, Client Facing, SEO, Social Media

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